Key feature of an AIOps platform is to aggregate multiple data types from various data sources. ZIF ingests data into the platform in real time by integrating to various data sources. Refer Integration section to know more about various techniques used.
Zero Incident Framework™ provides a single pane view of all data that is aggregated from the IT landscape. This view increases operators productivity, as they get to see the insights across the landscape from one a single pane. As the data is streamed into the platform in real time, this aggregated view gives a snapshot of the current status of the infrastructure.
Alerts & logs generated from multiple monitoring tools, can be aggregated into ZIF and viewed on a single page. Retention period of data within the platform is defined by the organization’s business need.
The page is designed with infinite scroll, helping users to navigate to the oldest alert or log that is available in the platform. Device name, application name, alert/log description, severity, timestamp and other additional information as required for the use cases is collected from the external tools.
Data load can be paused by clicking on the live feed icon and can be resumed by clicking the icon again.
Filters can be applied on the data to visualize the required information. User can also set individual preferences based on the role or activity they perform. These preferences are saved to a user profile, unless changes are made by the user.
Aggregated data can be exported to a .csv file format for external analysis.
Read Architecture section to know more about data streaming in ZIF.
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