Business Outcomes

Harness the Power of AI
to Deliver Business Value in ITOps

ZIF is a true AIOps platform that is entirely business outcome-driven. This is in line with our core philosophy that organizational investments in products should drive business value. ZIF is crafted to deliver business outcomes by leveraging pure-play artificial intelligence.

Minimum 40% reduction in capital expenses for
enterprises

Technical Outcome

  • Correlation
  • Prediction
  • Root Cause Analysis
  • Intelligent Automation

Enterprises investing in discovery or monitoring or automation or AIOps tool expect a minimum 40% reduction in capital expenses. ZIF enables prescriptive recommended actions that are given to accelerate the closure of IT challenges based on historical data, best practices and system behavior.

Minimum 50% reduction in overall IT operational cost

Technical Outcome

  • Correlation
  • Prediction
  • Root Cause Analysis
  • Intelligent Automation

ZIF’s proactive approach is a paradigm shift in IT operations and guarantees a 50% + reduction in OpEx through improved operational agility and efficiency. Unified monitoring cuts across all infrastructure layers in real-time, focusing on metrics that impact business outcomes. The deluge of monitoring data is processed by AI-led multi-layered correlation, across silos, to nullify noise, eliminate duplicates & false positives and derive causal relationships between the alerts. Algorithmically identified root cause for incidents are self-healed by intelligent bots.

60% Faster Resolution through real time discovery of assets and relationships

Technical Outcome

  • Auto Discovery of Infrastructure, Applications
  • Agentless Monitoring of Infrastructure, Applications/Services

ZIF agentless discovery is a seamless discovery component, that helps in identifying all the IP assets that are available in an enterprise. The component also plots a physical topology & logical map for better consumption of the IT engineers. This gives a very detailed view of every asset in the IT landscape. The logical topology gives in-depth insights into the workload metrics that can be utilized for deep analytics.

 

95% Increase in Business Services Availability

Technical Outcome

  • Prediction

Business Service Reliability is the measure of how long a business service performs its intended function, whereas availability is the measure of the percentage of time a business service is operable. ZIF ensure that business service reliability is delivered across the entire chain that supports delivery of the service, including physical and virtualized servers, databases, middleware, storage and networks.

 

Increase revenue by providing a better user
experience to end customers

Technical Outcome

  • Application Performance
  • Prediction
  • Self service

ZIF is one unified platform that transforms how organizations view and handle incidents. Upon implementation, customers can get end-to-end visibility of enterprise applications and infrastructure dependencies to better understand areas needing optimization and monitoring, providing excellent user experience.

Minimum 60% reduction in MTTR on incidents

Technical Outcome

  • Single pane of view
  • Noise suppression
  • Correlation
  • Root Cause Analysis
  • Prediction

Approximately 80% of the time is lost by IT engineers in identifying the problem statement for an incident. This has been costing billions of dollars for enterprises. With the help of Artificial Intelligence, ZIF can reduce the mean time to identify the probable root cause of the incident within seconds.

Minimum 60% increase in productivity by deploying 250+ bots to reduce defects to zero

Technical Outcome

  • Intelligent Automation
  • Intelligent Triaging

ZIF has 250+ automation bots that can be deployed to fast-track the resolution process by a minimum of 90%. Faster resolutions result in increased uptime of applications and better revenue for the enterprise.