Brochures

AIOps Redefined with Generative AI

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In traditional AIops systems, Root Cause Analysis (RCA) is done using System Performance data only which is unidirectional. It does not take into account the user experience. So it does not tell the root cause for a poor user experience. ZIFGen Panoramaa, powered by watsonx.ai, deploys a bi-directional analysis in which it considers both System performance data and user experience data. It correlates both data and finds the root cause for a poor user experience. The output of the analysis is given in an easily understandable text with clear references to the correlations that were found.The Panoramaa uses Generative AI feature offered by Watsonx.ai which adapts to IT infrastructure monitoring space very well.

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Patented Method for Determining Application Health in an IT Environment

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Reactive IT support can deceptively seem cost-effective since it only requires payment for products and services as and when support is required. However, it could prove expensive in the long run due to loss of revenue, loss of productivity, unplanned outages, and lack of visibility into the entire IT infrastructure. On the other hand, proactive support involves constant monitoring and regular maintenance of various aspects of the IT environment, including application health to prevent potential disruption and remediate security vulnerabilities.

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Patented Method for Detecting and Preventing Data Exfiltration Attacks

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Data exfiltration refers to the malicious transfer of data from a computer or other device. It may be done manually by someone with physical access to a computer or by an automated program over a network. Such exfiltrated data streams closely mimic routine network traffic, and hence detecting these attacks can be challenging. Since endpoints are one of the easiest access points for hackers, an all-encompassing approach to data security that monitors and protects every endpoint in an organization’s network is critical.

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ZIFTM AIOps Platform for Service Reliability Engineering (SRE)

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The Zero Incident Framework™ (ZIF™) is a robust AIOps solution that enables proactive detection and remediation of IT incidents, thus enabling SRE teams to move from a reactive to proactive approach towards incidents impacting applications and infrastructure. ZIF™ is a DevOps friendly platform and is available both as an On-premises and SaaS solution.

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Reduce Vulnerabilities Using AIOps

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Zero Incident FrameworkTM (ZIFTM) is a comprehensive AIOps platform that proactively detects and remediates Cybersecurity threats, thereby enabling Security Operations to transcend to a proactive approach.

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IT Discovery with ZIFTM

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Much like the blind spots that evade a driver’s vision, blind spots also exist in IT environments. Unfortunately, they can be equally disastrous and impact an organization on various levels such as performance, cost, and effort. They could also lead to security compromise and negatively affect end user experience and satisfaction.

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AIOps is driving next-gen Managed Service Providers to new heights

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Managed Service Providers (MSPs) must continuously innovate their offerings by expanding into evolving markets and consistently delivering superior customer experiences. Consequently, many savvy MSPs are ditching legacy tools for AI/ML-driven platforms. Artificial Intelligence for IT Operations (AIOps) is key for MSPs to deliver against broadening customer SLAs and dramatically improve operational efficiency.

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ZIFTM End User Monitoring

By Sankaranarayan R Sr.GM - Information Technology, HDFC Ltd

ZIFTM Monitor is a component of ZIF™ – our AIOps tool that ensures business continuity through real-time and proactive monitoring of IT environment using applications of ML, predictive analytics & automation. The ZIFTM Monitor platform monitors all the layers involved in the user experience in real time. The layers that are monitored include but are not limited to – applications, databases, servers, APIs, end points, and network devices.

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ZIFTM AIOps Platform for Accelerated Business Outcomes

By Sankaranarayan R Sr.GM - Information Technology, HDFC Ltd

Artificial Intelligence in IT Operations (AIOps) is the new normal, and having the right platform makes all the difference – it significantly increases ITOps efficiency, IT engineer productivity, and can save you from the ITOps iceberg!

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Patented ZIF Capability Network Management

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Proactive Determination of Potential Outages in an IT Environment A Patented Capability of ZIFTM

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Patented ZIF Capability IT Outage Prediction

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Streaming MIB Data Using SNMP A Patented Network Management Capability

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ZIFTM Auto Discovery and Dependency Mapping

By Sankaranarayan R2 Sr.GM - Information Technology, HDFC Ltd

AIOps Platform Zero Incident FrameworkTM (ZIF) provides Application Auto Discovery and Dependency Mapping (ADDM). ZIF automatically discovers and maps the applications and topology of the end to end deployment, hop by hop.

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