Companies must work with money and sensitive data all the time, and these aspects of the business need to be protected to ensure no loss, fraud, or theft. While IT infrastructures are protected and managed through IT infrastructure managed services, there is a need to implement security operations management. Additional countermeasures and cybersecurity services can ensure that a system is protected from any existing as well as potential threats and that there is no escalation of risks.
Understanding Security Operations Management
Security operations management is primarily done through a SOC, or security operations center. It includes the detection, investigation, and prevention of threats. The SOC will monitor the system round-the-clock to ensure that there are no cyber threats to personal data, business assets, intellectual property, business systems, or even the integrity of the brand. Security operations management can extend to the use of cyber security MDR services.
Security operations management includes various functions. It extends to the security services of the entire system, and the functions that are a part of security operations management are:
- Incident response
- Asset management
- Relations between businesses and suppliers
- Processes for business continuity
- Operational security
- Access control
- Environmental and physical security
- Human resources related security
- Communications privacy and security
Security operations management often changes the existing system and management processes. A company may not have the best policies when it comes to network security. Through security operations management, one can determine such vulnerabilities and remove them. This usually includes restrictions on networks so that only certain teams can access them. This helps to contain internal threats as well as errors that can weaken the security measures.
Dual control is another aspect of security operations management. This means that the same teams are never in charge of the system’s security. By allowing two different teams to take control of the system operations, errors can be avoided, and there is scope for accountability. This helps to create and manage secured processes.
There also needs to be preventive measures in place along with an incident response. Such management solutions help to prepare the system and the operations teams for potential disasters. Even if there is a system security breach, there must be backup operations that will ensure the continuity of the business.
Security operations management covers the entire system and infrastructure. It goes beyond threat analysis and risk management. Companies investing in security operations management software can work with optimized processes that are completely secure and, thus, provide better outcomes. This saves time, minimizes errors, and is cost-effective.
Operations Management in Cybersecurity
The best cyber security service companies have tools for cybersecurity operations management. Companies can also outsource to various security operations management platforms that have the necessary solutions. To ensure accurate management of cybersecurity, companies need to segregate operational security into different steps. The following are the steps that can lead to proper security operations management:
1. Identification of Sensitive Information
There is always some sensitive information that businesses need to access and protect. This can be personal data, client information, or revenue. Such data is mainly targeted by malicious software and third parties. If the company’s security is breached and such data is accessed, it can lead to fraud and loss of revenue. Therefore, security operations management includes the identification of such data. Once the existing sensitive information is identified, operations management teams can implement the solutions that will secure it.
2. Identification of Threats
Businesses that deal with money and sensitive information are often at risk of being attacked by third parties or hackers. Repeated attacks lead to major security holes within the system and can cause severe damage or disrupt crucial processes. A part of security operations management is to identify and eliminate these threats. This can be done by analyzing previous threats to determine which points within the system must be safeguarded.
3. Analysis of Potential Vulnerabilities
While actual threats are easy to identify and resolve, potential threats may prove to be a challenge. As part of the operations management in cybersecurity, the potential vulnerabilities of the system must be determined. This is primarily done by analyzing current and historical data related to threats within the system, and the metrics will suggest which areas require correction and optimization.
4. Understanding the Risks Involved
Every company needs to deal with certain risks. However, if these risks are not contained and minimized, they can cause system-wide failures. But before security operations management services begin to contain the risks, the risks need to be identified and understood. These risks also need to be ranked according to their criticality. This is done through a thorough analysis of the system. The insights generated will determine the risks and allow management teams to create solutions that can eliminate or at least minimize them.
5. Implementation of Protective Services
Once the threats and risks have been determined, there needs to be a plan to introduce countermeasures. This is the final aspect of security operations management, and there must be solutions for implementing the correct protective services. These services need to be straightforward and accessible to all employees so that they do not lead to further complications. It can be done by introducing new policies for data management, updating the hardware to ensure sensitive data is better protected, or changing the entire company policy towards security measures. Protective services that are a part of the security operations management need to be inclusive and should cover every aspect of the system and related business processes.
Companies may invest in cyber security and compliance services, but they need to have a SOC to monitor and protect all processes. Usually, cybersecurity management and risk analysis go together, and the SOC helps to broaden this as both aspects affect the company’s entire infrastructure. Businesses can benefit from additional security and management services. Detection and response management are critical when it comes to protection and security services. Security operations management solutions help decrease response time and thus increase the efficiency of cybersecurity services.