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The healthcare industry is experiencing a transformation where more hands-on processes are being replaced by solutions that incorporate technologically advanced tools. One significant aspect of applying technological solutions and IT automation with AI is patient monitoring or management. Remote patient monitoring, also known as remote patient management, has become crucial, mainly due to the pandemic.

How Can AIOps Assist in Remote Patient Monitoring?

Remote patient monitoring systems monitor the patient’s condition without requiring actual contact with the patient and collect data related to the spread of specific diseases, symptoms, and infections that are affecting the patient. AIOps artificial intelligence for IT operations helps to introduce automated and optimized systems that collect patient data. These solutions can also help analyze available data to provide insights on how a particular patient will respond to medications and what other routes an infection may take. However, the role of AIOps tools in remote patient monitoring goes beyond just predicting the patient’s condition. AIOps is instrumental in optimizing the digital processes involved in monitoring patient care.

Healthcare organizations have invested in various devices and systems that collect patient data, analyze it, and determine if the course of patient care is according to the insights available. Now, to ensure that the analysis includes every aspect of the patient’s condition, medical history, and proper decision-making, it is crucial to monitor the system. AIOps solutions assist in this. There is no need for direct contact with patients, and the working of the entire system can be assessed remotely. Consolidated healthcare infrastructure is connected to the primary device or system to ensure that the system is functioning well. The performance is then monitored to check if the functionality is at its highest level. The AIOps monitoring tool will constantly monitor the performance of every process and detect anomalies if any. Once a defect within the system or any issue with a particular healthcare service is determined, it will be automatically eliminated after a thorough risk assessment. This is essential in healthcare and particularly in remote patient monitoring. If one fails to identify any error in the system, it can lead to the entire patient care failing, causing loss of life.

Remote patient monitoring has become necessary during the pandemic. As the COVID-19 virus continues to spread through contact, patient monitoring has had to evolve to ensure minimum contact but utmost care available. This is where remote patient monitoring through AIOps solutions comes in. When a patient is admitted to a hospital with a set of symptoms, their medical history is documented. Earlier, the medical record would remain primarily oral or written hurriedly by the attending doctor or any other healthcare worker. However, due to recent advancements in technology, IT infrastructure managed services are implemented in collecting, categorizing, and managing patient information. A comprehensive medical history is documented and then analyzed to understand what the patient is susceptible to and the condition of the disease. This allows doctors and healthcare professionals to create the best treatment methods possible and tailor them to the patient’s needs. AIOps solutions for remote patient monitoring can also involve medical tests and analysis of the test reports without the patient coming into the clinic or the hospital.

Healthcare organizations that use AIOps driven systems for remote patient monitoring provide enhanced and customized patient care. Such systems also help patients engage better with the healthcare professionals involved in their care. They can stay updated about their health conditions and receive prompt responses to any queries that they might have. AIOps solutions help automate several processes, including staff and patient interaction at one level. If any patient requires further care, an alert will automatically go off, and the doctor or nurse assigned can attend to the patient immediately. Such systems are only possible through constant testing, automation, and optimization, and AIOps tools ensure that every system is always functioning correctly.

Why is AIOps Remote Patient Monitoring Necessary?

The COVID-19 pandemic has increased the workload of all healthcare workers as patients continue to suffer from the spread of diseases. Healthcare workers now must deal with the continued impact of the virus and all other seasonal diseases, critical illnesses, and various medical conditions and emergencies. This is also why healthcare organizations invest in AIOps digital transformation solutions. AIOps can change existing systems heavily dependent on human intervention into technologically advanced facilities that ensure prompt and effective treatments. There are many benefits to remote patient monitoring or management using AIOps, and the points below highlight each of them.

  • Enhanced Care

The quality of care improves significantly through remote patient monitoring. With proper analysis of patient data, doctors can use the insights generated to tailor treatments that will ensure a positive response from the patient. Enhanced care through an AIOps driven remote patient monitoring system ensures that the correct method is being used. Through user-friendly interfaces, patients are also aware of their health conditions, and therefore the care is more holistic.

  • Remote Support and Assurance

Remote patient monitoring is primarily administered for patients at home and not in the hospital. There is minimal human contact for such patients, which can affect one’s mental health, compromising recovery. Therefore, AIOps driven remote patient monitoring systems are a way of providing that connection. Patients can interact with healthcare professionals and not speculate about their condition. They can get support for every issue and the assurance that their situation is changing through updated information.

  • Proper Education and Feedback

As mentioned before, enhanced care through effective monitoring and management of patient conditions involves providing accurate information to patients. This offers the necessary education regarding the system and the treatment plan. Digital transformation services and solutions implemented for remote patient monitoring also allow patients to send in their feedback. They can let the healthcare teams know if they benefit from the system or if any part of the care requires restructuring.


The healthcare industry can significantly benefit from IT operations management software. Such software solutions combined with AIOps tools for remote patient monitoring, help ensure that patients are comfortable and cared for in the best way possible.

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