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How AIOps Reduces the Operating Costs of Healthcare Providers and Helps in Democratizing Healthcare

July 18. 2022
use of AIOps in healthcare

Operating costs across industries are a huge concern. While there are certain crucial business processes involved, the cost of operations can lead to difficulties in various sectors, including the healthcare sector. If the costs increase, then patients will be required to spend more. However, if the operational costs are not met, patient care will be compromised. Therefore, there needs to be a transformation in healthcare operations, so that the efficiency is not compromised, but the costs are significantly lower. This is why it is important to invest in AI-led operations management services in healthcare. Through AIOps solutions like machine learning and automation, it is possible to create cost-effective processes. AIOps also serve a bigger role in the healthcare industry. It is instrumental in ensuring the democratization of healthcare services so that patients are aware and responsible for their care, which ensures better outcomes.

Reduction of Operating Costs in the Healthcare Industry with AIOps

Healthcare operations that involve certain costs include diagnostics, treatment plans, and clinical trials. The latter involves extensive medical research and is thus quite expensive. There are also costs involved in ensuring pre and post-operative maintenance. Implementation of AIOps can help make each of these operations more cost-effective. Automation and optimization can ensure that healthcare remains affordable and accessible.

  • Quicker Diagnostics
    Running diagnostics through manually operated systems can be expensive and time-consuming. The more time spent on analysis of multiple tests and scans, most of which later prove to be unnecessary, can result in very high operational costs. It can also lead to an increase in the cost of healthcare services which the patient may not be able to deal with. To avoid this, it is essential to optimize and automate diagnostics. Through the implementation of healthcare predictive analytics AI/ML services software, healthcare providers can ensure early and efficient diagnosis, with minimal physician error.


  • Effective Treatment Plans
    Proper decision-making is important when it comes to all kinds of services, but it is particularly critical in the healthcare industry. Healthcare service providers need to be able to analyze and understand the patient’s condition to ensure that the treatment plan recommended is the best one for the patient. AIOps makes this easier and eliminates the need for elaborate processes or errors in treatments. Errors in treatment plans are dangerous and constant changing of treatments can lead to high operational costs. The use of AIOps tools helps to analyze patient profiles and accurately predict treatment plans. A thorough analysis of the patient’s symptoms and prediction of further risks can be useful in preventing diseases before they become severe. This decreases the need for excessive medications or multiple treatments, thus reducing overall costs.


  • Ensuring Holistic Patient Care
    Patient care is not limited to just treatments or medication. Healthcare service providers need to ensure that each patient gets holistic care and is aware of their health. This allows patients to understand what decisions the doctors are making and why. To ensure such a holistic approach to patient care, it is essential for healthcare providers to invest in AIOps solutions. Through AIOps solutions, there can be efficient collection and analysis of patient data and diagnostics. AIOps can also be integrated into wearable technology that will monitor a patient’s health and allow them to be aware of their conditions at all times. Machine learning can help patients know about symptoms and risks before these become actual concerns. Such implementations can reduce the cost of healthcare services, especially because it helps to cut down the cost of unnecessary medical tests.


  • Optimization of Clinical Trials
    Clinical trials usually involve the development of newer drugs or treatments. However, without the right data, this can prove to be expensive and time-consuming. AIOps solutions help to optimize and enable faster development, in terms of drug formulations or treatment research. The implementation of AIOps solutions can enable the analysis of multiple processes and drugs, while simultaneously determining their effectiveness in treatments. Doing this primarily through manual processes will result in huge costs and can even affect the research in the long run, especially if there is an issue with the funds available to the healthcare provider.

AIOps-led Democratization of Healthcare

Empowering the patient is an integral part of healthcare services. This empowerment happens through imparting knowledge regarding diagnosis and treatment and ensuring the utmost convenience and care. To move towards such patient care, there is a need for collaboration that will ensure better outcomes. The empowerment of a patient through convenience, care, and knowledge is the democratization of healthcare, especially because it enables the patient to understand and take control of their health. It also allows them to be responsible for their conditions and care.

The role of AIOps in the democratization of healthcare is primarily related to the processing and analysis of data. Human error is always possible, whether on the part of doctors, healthcare service providers, or even the patients. But through automation, this error can be eliminated. Complete democratization of healthcare is only possible through the use of AI in healthcare IT solutions. If data is collected, stored, and accurately analyzed, healthcare workers and patients can access that data and the insights to learn more about specific medical conditions. However, for efficient democratization of healthcare to happen, the standard of care and method of diagnosis, as well as treatment, needs to evolve.

AIOps can assist in that evolution in the healthcare industry. AIOps-led systems for healthcare services can be more efficient through constant monitoring and optimization. To ensure democratization of healthcare, there has to be a replication of skills, but in a manner that is flexible, and scaled. It is also important to remember that democratization of healthcare through AIOps does not mean the elimination of the need for human intervention, but simply creates opportunities for better treatment and care.


The use of artificial intelligence in healthcare, as in other industries, has been gaining momentum over the past few years. AIOps can transform systems and networks, ensuring cost-effective, safe, and efficient operations. For healthcare providers, this means better patient care, sound treatment plans, and expanding the scope of research.

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