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31 March '20

Contextual Intelligence Essential for Business Service Assurance

Contextual intelligence is the ability to adapt knowledge and skills to particular situations and environments. Contextual intelligence which enables efficient decision-making through the embedded AI and automation becomes critical for guaranteeing service levels reliability to the end users.

Developing contextual intelligence requires continual learning, validation, reinforcement or correction of decisions made in the dynamically changing ITOps landscape.

This webinar hosted by our Strategic Advisor, Kerrie Hoffman, and presented by our CTO, Sri Chaganty, will focus on the significance of developing contextual intelligence for guaranteeing Business Service Reliability in IT Service Management and Operations.