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Business Transformation with ZIFTM for Leading Mortgage Service Provider in the U.S.

Challenges

Solution Components

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ZIF Command Center (ZCC) to centrally monitor & manage infrastructure, applications, & network services, and to proactively remediate incidents

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Integration of ZIF with existing ITSM tool (ServiceNow) & monitoring tools like New Relic, Foglight, FireScope, vCenter, Nutanix Prism, SolarWinds, Cisco Meraki, etc.

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AI-driven event correlation and predictive analytics for precise root cause analyses (RCA) by intelligent aggregation and correlation of events, logs, alerts from multiple platforms, databases & business applications

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AI-driven event correlation and predictive analytics for proactive determination of application availability, forecasting of potential failures & performance degradation

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‘Management’ dashboard to monitor applications and infrastructure across locations

Benefits

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